Compliance BCC e-mail
Compliance BCC e-mail helps your organization forward a copy of outgoing e-mails to a specific e-mail address. This is so that you have all your e-mails in one place for security and compliance purposes. In Salesforce, you can easily set up Compliance BCC e-mails to automatically send a copy of each outbound e-mail to a specific e-mail address.
A business scenario: David Guzman is working as System Administrator at Universal Containers. He has received a requirement from the company's legal team: they would like to have all the outgoing e-mails sent by sales or service reps from Salesforce forwarded to a particular e-mail address, say, legal@universalcontainers.com.
Perform the following steps to solve the preceding business ...
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