Mastering Salesforce CRM Administration

Test your knowledge

Q1. Who are the two types of users that can grant sharing privileges on a given record?

1. Record Owner
2. Group Members
3. Queue Members
4. Anyone higher in the role hierarchy

Q2. Which of the following tools assists in auditing EXCEPT?

1. Reports
2. Field history
3. Page layout
4. Setup Audit Trail

Q3. How many days of audit history can you download?

1. 20
2. 90
3. 180
4. 365

Q4. When creating a sharing rule, you can share the data with which of the following entities?

1. Public groups
2. Users
3. Roles
4. Roles and subordinates
5. Queues

Q5. What settings can you configure on a profile?

1. Revoke sharing permissions
2. Enable record types
3. Enable read, create, edit, and delete on objects
4. Specify language

Q6. An organization wants to create a field to store manager data on the user object. What type of relationship ...