Reporting issues

An issue that is well-documented is half solved. The fastest, most effective way to report an issue in a QlikView application is to take a screenshot of the anomaly using an image and video screen capture tool like TechSmith's Snagit (http://www.techsmith.com/snagit.html). Along with taking an accurate screenshot, it also allows us to easily add annotations that clearly communicate the problem.

In addition to capturing a screenshot, we can also make our troubleshooting process more efficient if we report the anomaly directly into an issue tracking system. BugHerd (https://www.bugherd.com) is a bug capturing tool that we can use to track issues or integrate it with other issue trackers, such as Jira or Zendesk. When we capture an ...

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