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Mastering Project Time Management, Cost Control, and Quality Management: Proven Methods for Controlling the Three Elements that Define Project Deliverables

Book Description

Mastering Project Time Management, Cost Control, and Quality Management gives managers powerful insights and tools for addressing the "Triple Constraints" that define virtually every project: time, cost, and quality.

This book is part of a new series of seven cutting-edge project management guides for both working practitioners and students. Like all books in this series, it offers deep practical insight into the successful design, management, and control of complex modern projects. Using real case studies and proven applications, expert authors show how multiple functions and disciplines can and must be integrated to achieve a successful outcome.

Individually, these books focus on realistic, actionable solutions, not theory. Together, they provide comprehensive guidance for working project managers at all levels, including highly-complex enterprise environments. These books also provide indispensable knowledge for anyone pursuing PMI/PMBOK or PRINCE2 certification, or other accreditation in the field.

Table of Contents

  1. About This eBook
  2. Title Page
  3. Copyright Page
  4. Dedication Page
  5. Contents-at-a-Glance
  6. Contents
  7. About the Author
  8. Introduction
    1. The Triple Constraint
    2. Managing Change Requirements
    3. Managing Time, Cost, and Quality
      1. Managing Project and Product Scope
      2. Time Management
      3. Cost Management
      4. Quality Management
    4. What Does the Customer Really Want?
  9. Part I: Project Time Management
    1. 1. Planning Schedule Management
      1. 1.1 Introduction
      2. 1.2 Tools for Schedule Management Planning
        1. Minimum Requirements
        2. Plan Structures
        3. Project Management Office (PMO)
      3. 1.3 Information Gathering for the Schedule Management Plan
        1. Project Charter
        2. Project Manager’s Experience
        3. Organizational Past Projects
        4. Subject Matter Experts
      4. 1.4 Schedule Management Plan Applications
        1. Tactical Tool for Project Managers
        2. Communications Tool for the Project Staff
        3. Strategic Tool for the Organization
      5. 1.5 Summary
      6. 1.6 Review Questions
      7. 1.7 Key Terms
      8. 1.8 PMBOK® Connections (Fifth Edition)
      9. 1.9 Case Study (Use for Part I, Chapters 1–7)
        1. RE Construction—Custom Pebble Beach Home
      10. 1.10 Case Study Questions and Exercise
        1. Questions
        2. Exercise
    2. 2. Project Activity Requirements
      1. 2.1 Introduction
      2. 2.2 Information-Gathering Guidelines
        1. What Information Is to Be Gathered?
        2. Who Is Gathering Information?
        3. Reliability of Information
        4. Information Accuracy
        5. Information Sources
      3. 2.3 Activity Information Based on Project Structure
        1. Linear (Traditional Sequential Process Development)
        2. Incremental (Traditional Progressive Stage Development)
        3. Iterative (Features Addition Development, Waterfall, Agile)
        4. Adaptive (Learn and Build Development, Agile)
        5. Extreme (Exploratory Development)
      4. 2.4 Define Activities
        1. Project Deliverable Decomposition
        2. Define Activity Requirements
        3. Work Breakdown Structure (WBS)
      5. 2.5 Summary
      6. 2.6 Review Questions
      7. 2.7 Key Terms
      8. 2.8 PMBOK® Connections (Fifth Edition)
      9. 2.9 Case Study Questions and Exercises (Use Case Study from Chapter 1)
        1. Questions
        2. Exercises
    3. 3. Project Activity Sequencing
      1. 3.1 Introduction
      2. 3.2 Work Activity Definition
        1. Conceptual Planning
        2. Project Development
        3. Testing and Validation
        4. Reactive and Proactive Response
        5. Customer/Project Team Evaluation
        6. Project Closure
      3. 3.3 Work Activity Dependencies
        1. Activity Information
        2. Dependency Determination
      4. 3.4 Work Activity Sequencing Tools
        1. Precedence Diagramming Method
      5. 3.5 Summary
      6. 3.6 Review Questions
      7. 3.7 Key Terms
      8. 3.8 PMBOK® Connections (5th Ed.)
      9. 3.9 Case Study Questions and Exercises (Use Case Study from Chapter 1)
        1. Questions
        2. Exercises
    4. 4. Resource Estimating
      1. 4.1 Introduction
      2. 4.2 Types of Resources
        1. Direct and Indirect Resources
        2. Project Resources
        3. Contracted Resources
      3. 4.3 Resource Requirements
        1. Organizational Resources
        2. Project Resources
      4. 4.4 Resource Estimating Methods
        1. Determinate Estimating
        2. Alternatives Analysis
        3. Delphi Method
        4. Published Data Estimating
        5. Resource Leveling
      5. 4.5 Resource Estimating by Project Structure
        1. Linear and Incremental
        2. Iterative and Adaptive
        3. Extreme
      6. 4.6 Summary
      7. 4.7 Review Questions
      8. 4.8 Key Terms
      9. 4.9 PMBOK® Connections (5th Ed.)
      10. 4.10 Case Study Questions and Exercise (Use Case Study from Chapter 1)
        1. Questions
        2. Exercise
    5. 5. Project Activity Duration Analysis
      1. 5.1 Introduction
      2. 5.2 Duration Estimating Methods
        1. Subject Matter Expert Estimating (Delphi)
        2. Analogous Estimating
        3. Parametric Estimating
        4. Three-Point Estimating
        5. Contingency Estimating (Reserve Analysis)
      3. 5.3 Summary
      4. 5.4 Review Questions
      5. 5.5 Key Terms
      6. 5.6 PMBOK® Connections (Fifth Edition)
      7. 5.7 Case Study Questions and Exercise (Use Case Study from Chapter 1)
        1. Questions
        2. Exercise
    6. 6. Develop the Project Schedule
      1. 6.1 Introduction
      2. 6.2 Information for Schedule Development
        1. Project Charter
        2. Project Deliverable Specifications
        3. Work Breakdown Structure
        4. Activity Information Checklist
        5. Project Scope Statement
        6. Organizational Influences
        7. Customer Scheduling Requirements
        8. External Factors
      3. 6.3 Schedule Structuring Techniques
        1. Activity Disposition
        2. Activity Hierarchy
        3. Critical Path Method
        4. Theory of Constraints
        5. Critical Chain Method
        6. Resource Loading
        7. Scenario Analysis
      4. 6.4 Schedule Documentation Tools
        1. Software Tools
        2. Schedule Management
        3. Schedule Communication
      5. 6.5 Summary
      6. 6.6 Review Questions
      7. 6.7 Key Terms
      8. 6.8 PMBOK® Connections (5th Ed.)
      9. 6.9 Case Study Questions and Exercise (Use Case Study from Chapter 1)
        1. Questions
        2. Exercise
    7. 7. Control Project Schedule
      1. 7.1 Introduction
      2. 7.2 Schedule Control Information
        1. Schedule Baseline
        2. Work Activity Monitoring
        3. Earned Value Analysis
        4. Milestone Analysis
      3. 7.3 Schedule Control Techniques
        1. Contingency Control
        2. Schedule Crashing
        3. Resource Contracts
        4. Change Control
        5. Verify Control
      4. 7.4 Summary
      5. 7.5 Review Questions
      6. 7.6 Key Terms
      7. 7.7 PMBOK® Connections (5th Ed.)
      8. 7.8 Case Study Questions and Exercise (Use Case Study from Chapter 1)
        1. Questions
        2. Exercise
  10. Part II: Project Cost Management
    1. 8. Plan Cost Management
      1. 8.1 Introduction
      2. 8.2 Information for Planning Costs
        1. Cost Definitions
        2. Project Charter
        3. Statement of Work
        4. Project Manager’s Experience
        5. Subject Matter Experts
        6. Project Structures
      3. 8.3 Develop the Cost Management Plan
        1. Components of the Plan
      4. 8.4 Cost Management Plan Applications
        1. Organizational Strategic Planning
        2. Tool for Manager’s Tactical Use
      5. 8.5 Summary
      6. 8.6 Review Questions
      7. 8.7 Key Terms
      8. 8.8 PMBOK® Connections (5th Ed.)
      9. 8.9 Case Study (Use for Part II, Chapters 8–11)
        1. Mass Brothers Automotive—IT Infrastructure Upgrade
      10. 8.10 Case Study Questions and Exercises
        1. Questions
        2. Exercises
    2. 9. Estimate Project Costs
      1. 9.1 Introduction
      2. 9.2 Project Cost Requirements
        1. Statement of Work
        2. Work Breakdown Structure
        3. Activity Information Checklist
        4. Scope Statement
      3. 9.3 Cost Estimating Tools
        1. Cost Management Plan
        2. Cost Constraints
        3. Analogous Cost Estimating
        4. Parametric Cost Estimating
        5. Rough Order-of-Magnitude Estimating
        6. Subject Matter Experts
        7. Three-Point Cost Estimating
        8. Top-Down and Bottom-Up Estimating
        9. Contingency Cost Estimating
      4. 9.4 Estimating Based on Project Structures
        1. Linear and Incremental
        2. Iterative and Adaptive
        3. Extreme
      5. 9.5 Summary
      6. 9.6 Review Questions
      7. 9.7 Key Terms
      8. 9.8 PMBOK® Connections (5th Ed.)
      9. 9.9 Case Study Questions and Exercises (Use Case Study from Chapter 8)
        1. Questions
        2. Exercises
    3. 10. Develop a Project Budget
      1. 10.1 Introduction
      2. 10.2 Purpose of a Project Budget
        1. Budget at Completion
        2. Project Budget Baseline
        3. Manage the Triple Constraint
        4. Communicate Project Status
        5. Organizational Planning
      3. 10.3 Budget Methods
        1. Cost Aggregation Method
        2. Time-Phased Method
        3. Top-Down Budgeting
        4. Analogous Budgeting
        5. Funding Limit Reconciliation
      4. 10.4 Summary
      5. 10.5 Review Questions
      6. 10.6 Key Terms
      7. 10.7 PMBOK® Connections (5th Ed.)
      8. 10.8 Case Study Questions and Exercises (Use Case Study from Chapter 8)
        1. Questions
        2. Exercises
    4. 11. Control Project Costs
      1. 11.1 Introduction
      2. 11.2 Cost Control Data
        1. Monitor Costs
        2. Cost Analysis Tools
      3. 11.3 Cost Control Techniques
        1. Integrated Change Control
        2. Contingency Control
        3. Contract Control
        4. Procurement Review and Approval
        5. Control Verification
      4. 11.4 Summary
      5. 11.5 Review Questions
      6. 11.6 Key Terms
      7. 11.7 PMBOK® Connections (5th Ed.)
      8. 11.8 Case Study Questions and Exercises (Use Case Study from Chapter 8)
        1. Questions
        2. Exercises
  11. Part III: Project Quality Management
    1. 12. Plan Quality Management
      1. 12.1 Introduction
      2. 12.2 Components of a Quality Management Plan
        1. Establish Quality Monitoring
        2. Determine Analysis Methodologies
        3. Establish Quality Metrics
        4. Plan Quality Assurance
        5. Determine Cost of Quality
        6. Integrate a Change Control Process
        7. Determine Quality Controls
      3. 12.3 Tools for Quality Management Planning
        1. Statistical Sampling
        2. Design of Experiments
        3. Benchmarking
        4. Subject Matter Expert Meetings
        5. Brainstorming
      4. 12.4 Summary
      5. 12.5 Review Questions
      6. 12.6 Key Terms
      7. 12.7 PMBOK® Connections (5th Ed.)
      8. 12.8 Case Study (Use for Part III, Chapters 12–14)
        1. Lewton Telecom—Engineering Prototype Project
      9. 12.9 Case Study Questions and Exercises
        1. Questions
        2. Exercises
    2. 13. Conduct Quality Assurance
      1. 13.1 Introduction
      2. 13.2 Project Quality Assurance Data
        1. Quality Management Plan
        2. Organizational Quality Standards
        3. Industry Quality Standards
        4. Customer Quality Standards
        5. Quality Metric
      3. 13.3 Quality Assurance Tools
        1. Quality Audits
        2. Process Analysis
      4. 13.4 Quality Assurance Results
        1. Continuous Improvement
        2. Process Capability
        3. Change Requests
      5. 13.5 Summary
      6. 13.6 Review Questions
      7. 13.7 Key Terms
      8. 13.8 PMBOK® Connections (5th Ed.)
      9. 13.9 Case Study Questions and Exercises (Use Case Study from Chapter 12)
        1. Questions
        2. Exercises
    3. 14. Control Project Quality
      1. 14.1 Introduction
      2. 14.2 Establish What to Control
        1. Statement of Work
        2. Customer Specifications
        3. Workmanship Performance Reports
        4. Organizational Requirements
        5. Project Risk Register
      3. 14.3 Quality Control Tools and Techniques
        1. Inspections
        2. Statistical Sampling
        3. Design Review
        4. Seven Basic Quality Tools
      4. 14.4 QC Results
        1. Quality Improvements
        2. Updates to Project Schedule and Budget
        3. Verification of Deliverable Quality
        4. Project Process Updates
        5. Organizational Process Updates
      5. 14.5 Summary
      6. 14.6 Review Questions
      7. 14.7 Key Terms
      8. 14.8 PMBOK® Connections (5th Ed.)
      9. 14.9 Case Study Questions and Exercises (Use Case Study from Chapter 12)
        1. Questions
        2. Exercises
  12. A. Change Control Process
  13. Bibliography
  14. Index