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Mastering Project Management Strategy and Processes: Proven Methods to Meet Organizational Goals by Randal Wilson

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2. Operations Management Processes

2.1 Introduction

Since the beginning of time, humans having particular skills that can accomplish certain tasks have been solicited by other humans to perform those tasks for some form of compensation, forming the basic foundational concept of business. A simple form of this concept early in man’s history was in agriculture, in which individuals having the knowledge and the wherewithal to plant, cultivate, and harvest various food items could sell those items in a marketplace to other individuals. Some humans who had the knowledge and skills to build structures were hired by other individuals to build living quarters (housing), structures to manage sales of items (stores), structures to manage educational activities, ...

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