Troubleshooting captive portal

pfSense's captive portal service has many options, which means that there are many more things that can go wrong with captive portal access. We can divide these issues into two general categories:

  • Authentication issues (client cannot authenticate, even with seemingly valid credentials)
  • Client can establish a captive portal connection, but some other aspect of the service is not working (for example, DNS is not functioning, websites are blocked, and so on)

We will first consider authentication issues. The authentication options are Local User Manager/Vouchers and RADIUS Authentication. If you are using the local user manager, you should confirm that you have created the user accounts correctly and, if Allow ...

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