Mastering Organizational Knowledge Flow

APPENDIX B

Additional Resources

Collison, Chris, and Geoff Parcell. Learning to Fly: Practical Knowledge Management from Leading and Learning Organizations. Oxford: Capstone, 2001.

Davenport, Thomas H., and Jeanne G. Harris. Competing on Analytics: The New Science of Winning. Boston: Harvard Business School Press, 2007.

Davenport, Thomas H., and Laurence Prusak. Working Knowledge: How Organizations Manage What They Know. Boston: Harvard Business School Press, 1998.

Denning, Stephen. The Springboard: How Storytelling Ignites Action in Knowledge-Era Organizations. Boston: Butterworth-Heinemann, 2000.

Gladwell, Malcolm. Blink: The Power of Thinking Without Thinking. New York: Little, Brown, 2005.

Gladwell, Malcolm. The Tipping Point: How Little Things Can Make a Big Difference. New York: Little, Brown, 2000.

Heath, Chip, and Dan Heath. Made to Stick: Why Some Ideas Survive and Others Die. New York: Random House, 2007.

Rumizen, Melissie Clemmons. The Complete Idiot’s Guide to Knowledge Management. Indianapolis: Alpha Books 2002.

Surowiecki, James. The Wisdom of Crowds: Why the Many Are Smarter than the Few and How Collective Wisdom Shapes Business, Economies, Societies and Nations. New York: Doubleday, 2004.

Tapscott, Don, and Anthony D. Williams. Wikinomics: How Mass Collaboration Changes Everything. New York: Penguin, 2008.

Thaler, Richard H., and Cass R. Sunstein. Nudge: Improving Decisions about Health, Wealth and Happiness. New York: Penguin, 2009.

Wenger, Etienne, Richard McDermott, ...