There are many details of the port request that will need to be copied exactly as they appear in your old provider's records. Failure to provide a request that exactly matches your existing account information will result in the phone company denying the port request, causing substantial delays and additional paperwork.
So, what will they ask for?
- Account info:
- Account number (your old telco, not Microsoft's)
- Billing telephone number in an international format (for example, +18005551212)
- Security PIN, if you have one set up with your carrier
- If it's a business account, the first 25 characters of the company's name
- First 15 characters of the authorizing person's name
- Service address as listed on your ...
