Business process analysis
This is similar to the requirement analysis of the software development life cycle process. Here, you can sit with the stakeholders and decide on the amount of customization to be done. This should be done because throughout the time, most of the customization requirement process could have changed and the company is no longer using the feature, making the whole sense of upgrading that particular section of the system useless and expensive. So it is recommended that you treat this step very carefully and, if possible, product designers should also take part in this meeting in order to grant better perspective toward the business process of the system to be upgraded.
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