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Mastering Leadership Alignment by Andrew Bargerstock, J.W. Ballard

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Case Study

Indigenous Designs

Overview

This case shows how the Management Operating System (MOS) Upgrade™ with Ballard’s Five Disciplines helped enable organic apparel company Indigenous Designs to establish and sustain profitability in spite of competitive market pressures. The case reveals how the CEO, President, and Finance Director all valued the roll-out and results of Ballard’s Five Disciplines in uniquely different ways.

Cofounder and President Matt Reynolds reports, “The MOS Upgrade helped button up our operations. It provided us with methods and tools to define a value creation framework that was more adaptable because it was new to everybody at once, even as the content itself was very familiar. Engaging and aligning leaders, then staff ...

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