Two Success Factors

SMMs’ success depends on deciding if they are ready to grow—truly committed to invest the time and expense to fully analyze their situations and take the necessary steps to successfully develop and execute a growth plan based on:

Knowing costs and margins

Determining if existing or new customers and products are needed to attain desired growth

Gaining insights into why products and services have or lack competitive advantage, and

Better understanding markets and where opportunities exist for new customers and products.

They also must make sure good there is a sound financial base—­sustainable working capital, cash flow, or credit—before pursuing growth.

This book presents several illustrations and examples by which ...

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