Tutor’s guide

Tutor and student support sites for using Marketing Plans Seventh Edition for teaching and learning can be found at www.marketingplansbook.com.

This will include:

  • Introduction to the Tutor’s Guide and Use of the Text
  • PowerPoint slides
  • Case studies and detailed Tutor’s Guides
  • Examples of Marketing Plans
  • Exercises
  • Tutor’s Notes

1 Understanding the marketing process

2 The marketing planning process: The main steps

3 The marketing planning process: Removing the myths

4 Completing the marketing audit: The customer and market audit

5 Completing the marketing audit: the product audit

6 Setting marketing objectives and strategies

7 The integrated marketing communications plan

8 Sales and key account management plan

9 The pricing plan

10 The multichannel plan: The route to market

11 The customer relationship management plan

12 Implementation and organizational issues in marketing planning

13 Measuring the effectiveness of marketing planning

14 A step-by-step marketing planning system

  • Working with Case Studies/Case Studies

Case 1: Eindhoven Containers

Case 2: Multi-electronique et Cie

Case 3: Property Services International

Case 4: International Electrical Supplies

Case 5: Rentlow Cars SA

Case 6: The Dynamic Manager

Case 7: Cranchem marketing plan

Case 8: Lockwell Company Ltd

Case 9: Hydraulic Industries Ltd: Acquisition in West Germany

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