OTHER TITLES IN OUR MARKETING STRATEGY COLLECTION
Naresh Malhotra, Georgia Tech, Editor
Expanding Customer Service as a Profit Center: Striving for Excellence and Competitive Advantage by Rob Reider
Applying Scientific Reasoning to the Field of Marketing: Make Better Decisions by Terry Grapentine
Customer-Oriented Marketing Strategy: Theory and Practice by Tevfik Dalgic
Basics of Branding: A Practical Guide for Managers by Jay Gronlund
Dynamic Customer Strategy: Today’s CRM by Jeff Tanner, Jr.
Customers Inside, Customers Outside: Designing and Succeeding With Enterprise Customer-Centricity Concepts, Practices, and Applications by Michael W. Lowenstein
Leading Edge Marketing: Turning Technology into Value by Veronica Williams
Developing Successful ...
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