Marketing Plan Templates for Enhancing Profits

Appendix VII

Ken and Anne-Marie Poulin, Co-Owners

First Response Disaster Team

Ken Poulin remembers “manning” a hammer for his dad when he was a small child. After graduating from high school, Ken enlisted in the navy and discovered he was a natural leader. When he returned home, Ken graduated in finance, worked as a financial advisor, but soon became a general contractor like his dad. The night Ken and his wife Anne-­Marie celebrated their move into a new home, its garage caught fire. That ­disaster inspired the couple to start the First Response Disaster Team (First Response). A few years later Bright House named First Response the Small Business ...