Mapping Workflows and Managing Knowledge: Using Formal and Tacit Knowledge to Improve Organizational Performance, Volume I
Copyright © Business Expert Press, LLC, 2016.
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First published in 2012 byBusiness Expert Press, LLC222 East 46th Street, New York, NY 10017www.businessexpertpress.com
ISBN-13: 978-1-63157-387-3 (paperback)ISBN-13: 978-1-63157-388-0 (e-book)
Business Expert Press Supply and Operations Management Collection
Collection ISSN: 2156-8189 ...
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