Mapping Workflows and Managing Knowledge
Capturing Formal and Tacit Knowledge to Improve Performance
John L. Kmetz, MBA, DBA
President, Transition Assistance Associates
Associate Professor of Management
Department of Business Administration, and
Faculty Director, Advanced Project Management Certificate Program
University of Delaware
Get Mapping Workflows and Managing Knowledge now with the O’Reilly learning platform.
O’Reilly members experience books, live events, courses curated by job role, and more from O’Reilly and nearly 200 top publishers.