Managing

¹ Charles Handy also noted in The Age of Paradox, “Paradox can only be ‘managed’ in the sense of coping with. Manage always did mean ‘coping with,’ until we purloined the words to mean planning and control” (1994:12).

² In his book Dilemmas of Administrative Behavior, John Aram discussed five of these conundrums in particular, but less job related than of a personal and interpersonal nature: “to be an individualist and a collectivist, a commander and a counselor, a dispassionate official and a passionate human associate, a group member and an individual conscience, a supporter of tradition and an agent of social change” (1978:119). The second of these really contrasts our roles of controlling and leading, and the fifth will be discussed under ...