A Note to the Reader

“READ ME FIRST”

This book is written for everyone interested in the practice of managing—managers themselves, people who work with managers (in selection, assessment, and development, etc.), and others who want to understand managing better (scholars, teachers, students, other nonmanagers). All have different needs, so let me offer some guidance.

Please note first that I have highlighted key sentences throughout this book in boldface, to serve as a running summary of its main points. (There are no summaries in the introduction or conclusion to each chapter; in my view, these boldface sentences do it more effectively and no less efficiently, by being embedded in the text that they summarize.) If you are one of those busy managers ...

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