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Managing Your Library and its Quality by Jarmo Saarti, Núria Balagué

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9

Quality management system

Abstract:

In this chapter the general requirements of building ISO 9001 based quality management systems are explained. In this the emphasis is on the process approach, as well as in the documentation and management of the documents, including archiving them. Also, the building of the quality manual is explained.

Key words

quality management systems

requirements

documentation

quality manual

processes

archiving

ISO 9001

Quality management system [4]

General requirements [4.1]

What is this requirement and what happens if one does not meet this requirement?

The organisation has to establish, document, implement and maintain a quality management system and continually improve its effectiveness in accordance with ...

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