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Managing Writers by Richard Hamilton

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Chapter 15. Living with Technology

If the only tool you have is a hammer, you tend to see every problem as a nail.

Abraham Maslow

When I first became a documentation manager, I thought I was leaving the engineering world. Even though the term is technical documentation, I thought of it as a non-technical discipline. Not true then, and not true now. Technology has become a central focus for documentation managers. If you are not comfortable dealing with technology, you will find managing technical communication difficult if not impossible.

This does not mean you need to be an engineer or programmer, but it does mean you need to understand what technology can and cannot do for you, and to the extent you are not fully comfortable ...

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