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5.3. Using Contractors and Contract Services

Most companies use a mix of three kinds of workers:

  • Regular Employees:  As the term implies, these are people who are employed by your company and, in the U.S., receive a W2 every year.
  • Project/Agency Contractors:  These are people who are brought in on contract from another company, typically to work on one particular project or group of projects.
  • Contract Services:  These are services, like translation, that usually take place off-site and often are provided by people who you never directly work with. Translation, editing, indexing, documentation conversion, and formatting, are all services that might be provided in this way.

There is a fourth category, consultants, who are usually ...

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