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Managing Without Walls: Maximize Success with Virtual, Global, and Cross-Cultural Teams by Kevin Wegryn, Colleen Garton

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Effective Use of Email

Email is overused and abused. Most people would agree with this statement, but do not consider themselves in any way responsible for the current state of email affairs. We all think it is somebody else’s fault, and we are the only ones who are using the tool appropriately. The dilemma is that no one seems to know how to fix the overuse and abuse problem. Many consider that the problem might be unsolvable, or that it is not a problem at all. The U.S. Postal Service delivers important mail, it also delivers a lot of junk. The thing is, what is considered junk by some people might be considered useful information by others. For example, you might consider those pages and pages of store coupons in your mailbox each week to ...

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