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Managing Without Walls: Maximize Success with Virtual, Global, and Cross-Cultural Teams by Kevin Wegryn, Colleen Garton

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Communication Complexities

In addition to what we say, there are other elements to communication that are important to the virtual team. The combination of these different elements adds complexity and richness to communication. In the next two sections, we will go into more detail about the importance of the following two elements:

We will discuss the importance of these elements in both face to face and virtual communication.

Tone of Voice

Tone of voice can communicate many things. It can indicate what kind of mood you are in, how you feel about a situation, or how you feel about an idea or suggestion that you are responding to. It can also be very deceptive. A loud tone of voice may indicate that you are angry when ...

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