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Managing Web Service Quality: Measuring Outcomes and Effectiveness

Book Description

Managing Web Service Quality: Measuring Outcomes and Effectiveness focuses on the advances in Web service quality, covering topics such as development and integration methods of providing quality services. Covering both technical and managerial issues related to Web service quality, this authoritative collection provides the most advanced research in the field.

Table of Contents

  1. Copyright
  2. Foreword
  3. Preface
  4. REFERENCES
    1. READERSHIP
    2. ORGANIZATION OF THE BOOK
  5. Acknowledgment
  6. Section I: Development and Application
  7. The Development, Testing, and Deployment of a Web Services Infrastructure for Distributed Healthcare Delivery, Research, and Training
    1. INTRODUCTION
    2. BACKGROUND
    3. SIF
    4. IMPLEMENTATION
    5. TESTING
    6. BUILDING AND DEPLOYMENT
    7. CONCLUSION
    8. ACKNOWLEDGMENT
  8. REFERENCES
    1. ENDNOTES
  9. Multi-Tier Framework for Management of Web Services' Quality
    1. INTRODUCTION
    2. BACKGROUND
    3. RELATED WORK
    4. CASE STUDY
    5. WEB SERVICES MANAGEMENT FRAMEWORK
    6. EXPERIMENTATION AND RESULTS
    7. CONCLUSION
  10. REFERENCES
    1. ENDNOTES
  11. Quality Models for Multimedia Delivery in a Services Oriented Architecture
    1. INTRODUCTION
    2. OVERVIEW OF MEDIA DELIVERY SOLUTIONS
    3. IMPACT OF DELIVERY MODELS AND NETWORK INFRASTRUCTURE ON VIDEO QUALITY
    4. ESTIMATING END-TO-END MULTIMEDIA QUALITY
    5. SOA AND MEDUA DELIVERY STANDARDS
    6. EMERGING AND EXISTING MOTIVATION APPLICATIONS
    7. CONCLUSION
  12. REFERENCES
  13. Virtual Web Services: Extension Architecture to Alleviate Open Problems in Web Services Technology
    1. INTRODUCTION
    2. STATE OF THE ART
    3. ARCHITECTURE DEFINITION
    4. IMPLEMENTATION AND DEFINITION LANGUAGES
    5. QUALIFICATION AND EVALUATION
    6. APPLICATIONS: HIGH AVAILIBLITY
    7. APPLICATIONS: QOS
    8. APPLICATIONS: CACHING
    9. RELATED WORK
    10. CONCLUSION AND FUTURE WORK
  14. REFERENCES
  15. Section II: Description and Composition
  16. Profiling of Web Services to Measure and Verify their Non-Functional Properties
    1. INTRODUCTION
    2. NON-FUNCTIONAL PROPERTIES OF WEB SERVICES
    3. DUALITY IN WEB SERVICES QUALITY
    4. METHODS AND APPROACHES TO DERIVE VALUES OF NON-FUNCTIONAL PROPERTIES
    5. WEB SERVICE PROFILING, SERVICE PROFILE, AND ITS ELEMENTS
    6. SUMMARY
  17. REFERENCES
  18. Enhancing the Web Service Description and Discovery Processes with QoS
    1. INTRODUCTION
    2. THE ROLE OF QOS FOR WEB SERVICES
    3. REQUIREMENTS AND RELATED WORK FOR QOS-BASED WEB SERVICE DESCRIPTION AND DISCOVERY
    4. PROPOSED APPROACH
    5. DISCUSSION
  19. REFERENCES
  20. Web Services Dependability
    1. INTRODUCTION
    2. DEPENDABILITY
    3. HOW WEB SERVICES COVER DEPENDABILITY
    4. WEB SERVICES DEPENDABILITY EXTENSIONS
    5. SUMMARY AND CONCLUSION
  21. REFERENCES
    1. ENDNOTES
  22. Transactional Composite Applications
    1. INTRODUCTION
    2. TECHNICAL BACKGROUND
    3. PRELIMINARY DEFINITIONS AND METHODOLOGY
    4. MOTIVATING EXAMPLE
    5. TRANSACTIONAL MODEL
    6. ANALYSIS OF TS(W)
    7. DERIVING COMPOSITE SERVICES FROM ATS
    8. COORDINATION OF COMPOSITE APPLICATIONS
    9. CONCLUSION
  23. REFERENCES
  24. A Logic Programming Based Framework for Intelligent Web Service Composition
    1. INTRODUCTION
    2. WEB SERVICES AND LOGIC PROGRAMMING
    3. A FRAMEWORK FOR INTEROPERATION AND COMPOSITION
    4. FRAMEWORK IMPLEMENTATION
    5. RELATED WORK
    6. CONCLUSION AND FUTURE WORK
  25. REFERENCES
    1. ENDNOTES
  26. Section III: Testability and Security
  27. Enhancing the Testability of Web Services
    1. INTRODUCTION
    2. SERVICE TESTING
    3. FUNCTIONAL INTERFACE SPECIFICATION
    4. TESTABLE INTERFACE DEFINITION
    5. RUN-TIME TESTING
    6. RELATED WORK
    7. SUMMARY AND CONCLUSION
  28. REFERENCES
  29. Aspect-Oriented Framework for Web Services (AoF4WS): Introduction and Two Example Case Studies
    1. INTRODUCTION AND MOTIVATIONS
    2. BACKGROUND
    3. SC-WS PROJECT: DECOUPLING SECURITY CONCERNS IN WEB SERVICES
    4. SH-WS PROJECT: SELF-HEALING WEB SERVICES
    5. CONCLUSION
  30. REFERENCES
  31. Open Security Framework for Unleashing Semantic Web Services
    1. INTRODUCTION
    2. BACKGROUND
    3. OPEN SECURITY FRAMEWORK FOR SERVICE-ORIENTED ARCHITECTURES
    4. FUTURE TRENDS
    5. CONCLUSION
  32. REFERENCES
  33. Providing Web Services Security SLA Guarantees: Issues and Approaches
    1. INTRODUCTION
    2. BACKGROUND
    3. SECURITY REQUIREMENTS FOR WEB SERVICES
    4. THE CURRENT STATE OF THE ART FOR WEB SERVICES SECURITY
    5. SLAS FOR QUALITY OF SERVICE (QOS): CURRENT APPROACHES
    6. THE NEED FOR SECURITY SLAS
    7. HANDLING SECURITY REQUIREMENTS: CURRENT APPROACH
    8. ENUMERATING SECURITY SLA COMPONENTS FOR A SERVICES SECURITY CONTRACT
    9. IMPLEMENTING THE CONCEPTUAL MODEL
    10. CONCLUSION AND FUTURE DIRECTIONS
  34. REFERENCES
  35. Section IV: Maintainability and Management
  36. Adoption of Web Services in Digital Libraries: An Exploratory Study
    1. INTRODUCTION
    2. BACKGROUND
    3. MAIN THRUST OF THE CHAPTER
    4. CONCLUSION
    5. ACKNOWLEDGMENT
  37. REFERENCES
  38. Service Evolution and Maintainability
    1. INTRODUCTION
    2. CHALLENGES IN SERVICE EVOLUTION
    3. IN A NUTSHELL: ENCOMPASSING MODELS AND STRATEGIES
    4. FUTURE TRENDS
    5. CONCLUSION
  39. REFERENCES
  40. The Role of Web Services: A Balance Scorecard Perspective
    1. INTRODUCTION
    2. BACKGROUND INFORMATION: THE BALANCED SCOREBOARD
    3. WEB SERVICES
    4. FRAMEWORK OF THE BALANCED SCORECARD FOR WEB SERVICES
    5. RESEARCH METHOD
    6. FINDINGS: BACKGROUND INFORMATION OF FIRM A
    7. LESSONS LEARNED
    8. CONCLUSION
  41. REFERENCES
  42. CASE STUDY QUESTIONNAIRE
    1. A) Demographic Section
    2. Questions on your Firm's Application of the Balanced Scorecard on Web Services
    3. Learning and Growth Perspective
    4. Internal Business Process Perspective
    5. Customer Perspective
    6. financial perspective
  43. Compilation of References
  44. About the Contributors
  45. Index