Introduction

A virtual team is a group of people that relies primarily or exclusively on electronic forms of communication to work together in accomplishing its goals. Other terms for virtual teams are cyberteams, dispersed teams, distributed teams, and online teams. A growing number of organizations are finding it relatively easy to employ readily available technologies to facilitate virtual team communication. In addition, virtual teams are the status quo in organizations that operate in a totally distributed fashion, with no physical home base.

Virtual teams play an important role in today’s global business environment. In such teams, traditional face-to-face communication is at least partially replaced with technology-mediated communication ...

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