Introduction

There are lots of good books available today about how to use collaborative tools like wikis, blogs, RSS, and messaging systems. They usually cover the conceptual basics needed to implement the specific tool, and then go into detail about how to implement and manage the various tool features. Tools books are often designed for technical people who already have a grounding or experience in what the tool is and why they want to use it.

There are even more good books available about how to manage teams, how to manage projects, and how to manage cross-cultural or international teams. Typically aimed at managers, these books are packed with theory and many good tips on how to get along with various types of people, but are often vague ...

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