CHAPTER 1

Organizational Structure

Knowledge Bases

In understanding your organization’s main thing (i.e., what your organization does? Why do you exist?), the employees are the best source of information. The Diamond Principle is at least partially based on the concept that employees’ knowledge of the organization should grow with experience in the company. This is a very simple premise, but it forms the basis of the entire Diamond Principle of organizational structure and people.

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The other part of the principle is that the management knowledge chart is reversed, since the lower-level managers are often the people who worked up through the ...

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