Index

70–20–10 rule

A

abduction

Academy of Technology (AoT)

accountability

adapting (strategic posture)

Adversity Quotient (AQ) Profile

agility

and resilience
barriers to
competing by means of
definition
focus on profitable core see also financial agility; operational agility; organisational agility; portfolio agility

Ahrendts, Angela

Aldridge, Peter

Alliance Management Centre of Excellence

alternate futures scenario

Amadini-Lane, Letizia

Amazon, agility

American Express

analytics

effective use see also data mining

Analytics at Work (Davenport, Harris and Morison)

Android operating system

Annan, Kofi

Apple

agility

Aptiv Solutions

Arab spring (2011), and financial crises

Argyris, Chris

Art of the Trench

Ashridge Consulting Group

online survey of business leaders
personal resilience framework

AstraZeneca

asymmetrical partnership

awareness, speed of

B

B&Q

Balfour Beatty see also Gartside, Richard

Barclays

Baxter, Tim

Beijing University of Posts and Telecommunications (BUPT)

Beinhocker, Eric

Bentham, Jeremy (vice-president, Shell)

Best Buy

Bhagat, Phiroz

blue line management

BMW

Bobsmade

Boeing

Booth, Lewis

brain function

Brandenburger, Adam

Branson, Richard

Brown, Bruce

Brown, Shona

Building Resilience Group (BRG)

Burberry

business-to-business collaboration

C

Cambridge University

Capital One Bank see also Worsley, Iain

categorisation

Ceridian see also Laird, Nick

Chaharbaghi, Kazem

Chambers, John

change management, challenge of

chaos

Cheshire, Ian

Chevy Chase Bank

China-America relationship, ...

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