2.22. Case Study

On one project, my test team and I tested a browser-based program that provided home equity loan processing capabilities to call center banking agents. The project was somewhat quirky, since we executed tests developed by another team and didn't have a chance to do a formal risk analysis. However, this plan gives an example of how I applied the template shown earlier to a large in-house IT project. The document, "Case Study Loan Processing Test Plan.doc," is available at www.rexblackconsulting.com.

I thank my client on this project, a major mid-western financial institution, and the executive in charge of development for allowing me to share this example with readers of this book. I have purged all identifying and otherwise private information from this document. My client contact has asked that the organization remain anonymous.

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