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Managing the New Generation by Carolin Rekar Munro

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Managing daily performance – the secret sauce for getting things just right

I recall a situation in a manufacturing plant when one of our Gen Y employees chose not to complete the required paperwork on health and safety incidents, because he deemed the documentation of "near misses on the worksite" to be unnecessary. He didn't consult with his supervisor or his colleagues; he just stopped filling out the form. Others caught wind of this, saw no attempt by the management to correct the situation, and followed suit. It was unanimous across the unit that the document served no purpose. Eight months later, the Manager of Health and Safety was in need of a paper trail of health and safety incidents to make a case for improvements to workplace safety. ...

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