Useful Resources
The following authors of books, articles and blogs all have interesting and useful things to say about working in complex corporate environments and/or emotional intelligence:
Liz Ryan http://www.linkedin.com/in/lizryan
Lucy Kellaway http://en.wikipedia.org/wiki/Lucy_Kellaway
Patrick Lencioni https://www.tablegroup.com/pat/
Penny Trunk http://www.penelopetrunk.com
The books and articles referred to in the book are:
Crucial Conversations http://www.vitalsmarts.com/crucialconversations/
“The Leadership Challenge” http://www.leadershipchallenge.com/home.aspx
Emotional Intelligence (Salovey and Mayer) http://www.unh.edu/emotional_intelligence/EI%20Assets/Reprints...EI%20Proper/EI1990%20Emotional%20Intelligence.pdf
The Mayer–Salovey–Caruso Emotional Intelligence Test http://www.eiconsortium.org/measures/msceit.html
Primal Leadership: Learning to Lead with Emotional Intelligence (Goleman, Boyatzis and McKee) http://www.amazon.com/Primal-Leadership-Learning-Emotional-Intelligence/dp/1591391849
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