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Managing Software Requirements: A Unified Approach by Don Widrig, Dean Leffingwell

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Chapter 9. Interviewing

One of the most important and most straightforward requirements-gathering techniques is the user interview, a simple, direct technique that can be used in virtually every situation. This chapter describes the interviewing process and provides a generic template for conducting user and stakeholder interviews. However, the interviewing process is not easy, and it forces ...

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