Conversation

Charts, graphs, spreadsheets, even emails, aren't talking. At best, they're supporting material. People on the team need to flap their gums. Conversation, with all its possibility for misunderstanding and frustration, is the only way people on the team can develop the shared meaning they need to move into a future they can't see. Imagine two people walking around a dark space bumping into things, and telling each other where to go and what to avoid.

Everybody must participates, not just programmers. That means business decision-makers, business leaders, programmers, and other people that need to. Until managers get past the outdated idea that creating software is a job only for technical people, the software their teams make will ...

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