Hope
The manufacturing mindset tells managers that they must make detailed, accurate, long-term predictions about the future. What chaos tells them about disproportionality, nonlinearity, and emergent patterns should make them scratch their heads when somebody tells them to read tea leaves with confidence. Managers can't predict very far in advance. Approaches which assume that's possible don't make much sense, and are likely to fail.
If we can't predict very well, why do we think we can control much? Our attempts to control can have unintended, unpredictable consequences that cause projects to get even more out of control. The manufacturing mindset tells software project managers that they should try to maintain control in order to make their ...
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