Increasing Predictability

The manufacturing mindset gives managers only one tool to make their world better: control. The purpose of control is to make things more predictable. Predictable things are controllable. Unpredictable things aren't, because they're too slippery. The manufacturing mindset's solution? Make things more predictable so control will work. The typical software development plan is designed to make the future more predictable, then allow a manager to control things to that future. But control makes sense only if you're solving a problem exactly like one you've solved before, in exactly the same way, to produce exactly the same results. This is a static problem, the kind the manufacturing mindset assumes.

Imagine an automobile ...

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