Chapter 4. Square Pegs in Round Holes

Software development doesn't fit into the manufacturing mindset. Since most managers see no alternative, they're forced to try to make it fit. This is pounding a square peg in a round hole. It might go in after some serious abuse, but it'll be one splintered peg.

The manufacturing mindset assumes managers can make detailed, accurate, long-term predictions. It then assumes managers can control things and people such that those predictions come true. Managers do that because they assume control will get them the results they want. Well, the Emperor's buck naked.

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