Chapter 1. The Manufacturing Mindset

Projects dominated by the manufacturing mindset begin with the “figure it out” step, which has two parts. The first is a small-scale shooting war among stakeholders over what the project should be. They might argue back and forth about actual need, perceived need, budget, control, and resources. Managers do their best to figure out a way to make as many stakeholders as happy as possible, but eventually have to hope for the best and get started.

The second step is to plan. And plan. And then plan some more. This can take days or months, or years, in extreme cases. In the end, a manager has a thick plan with a budget, a schedule, and lots of details about how the project will go. That is, how it should go. ...

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