20 Stage 2: Mitigation

Ignorance remains bliss only so long as it is ignorance; as soon as one learns one is ignorant, one begins to want not to be so. The desire to know, when you realize you do not know, is universal and probably irresistible.

—Charles Van Doren

In this chapter, I describe the practices that characterize the mitigation stage of risk management evolution. An introduction to risk concepts occurs at the mitigation stage. Contact is made with individuals from other organizations, who share their experiences in risk management. Through this initial contact comes an awareness of risks and the realization that what we do not know may hurt us. People’s knowledge of risk management is limited. They seek independent expertise to help ...

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