16 Tailor the Standard Process

A defined software process provides organizations with a consistent process framework while permitting adjustment to unique needs.

—Watts Humphrey

In the automobile industry, standard vehicles are produced and then sold to individuals with added features known as options. Options, in other words, provide adjustment to individual preferences. Together, standard vehicles and options reduce the risk of producing cars and selling them to different people. Standard vehicles promote the economies of scale necessary for mass production; options provide the features that increase sales and customer satisfaction. Options are paid for by those who desire them.

Similarly, in the software industry, standard processes are defined ...

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