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Managing Risk and Information Security: Protect to Enable, Second Edition by Malcolm W. Harkins

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© Malcolm W. Harkins 2016

Malcolm W. Harkins, Managing Risk and Information Security, 10.1007/978-1-4842-1455-8_11

11. Performance Coaching

Malcolm W. Harkins

(1)Folsom, California, USA

If your actions inspire others to dream more, learn more, do more, and become more, you are a leader.

—John Quincy Adams

Over the years I have attended and taught many management and leadership classes. I have also received and written countless performance reviews. I have overseen the ratings and reviews for literally thousands of employees, starting when I ran a call center for a large retailer back in the late 80s, before I attended graduate school. One thing that is clear to me, after so many years participating in these annual and semi-annual corporate rituals, ...

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