7.2. UNDERSTANDING CULTURE
Culture is to society what memory is to individuals. It includes ideas, standard operating procedures, and unstated assumptions that have "worked" at some time in the history of a cultural group, thus becoming the standards for perceiving, thinking, and judging. It facilitates behavior, because people do not have to decide what to do; they do what is customary. It consists of shared beliefs, attitudes, self-perceptions, norms, role perceptions, and values that are transmitted from one generation to another among those who are able to communicate, because they share a language, historical period, and place.
Organizations also have a culture. If an idea is presented and all members of the laboratory agree without even ...
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