12.6. SUMMARY

Innovation needs to be thoughtfully managed within organizations. This implies designing broad strategic objectives related to innovation, implementing processes to shepherd the generation and development of novel ideas, and insuring leaders create an environment that balances creativity and capturing value from creativity.

Innovation can focus on a number of dimensions; however, innovation based on research and development poses unique challenges given its inherent uncertainty, resistance to management, and often long term development. Strategic objectives related to technological innovation need to be tailored to the organization. Qualitative and quantitative objectives typically address the degree of innovation the organization ...

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