Chapter 3. CREATING A PRODUCTIVE AND EFFECTIVE R&D ORGANIZATION

In Chapter 2 we introduced the four key elements required for an effective R&D organization. In this chapter we will continue our discussion of these elements, emphasizing in greater depth those aspects that we believe are especially related to organizational effectiveness.

The productivity of an industrial operation usually includes the quantity of its output and its quality. However, in an R&D organization, many units of output are intangible and subjective in nature. Productivity also needs to relate to the objectives and goals of the organization. Consequently, to focus comprehensively on R&D productivity, the concept of "organization effectiveness" is proposed.

Organization ...

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