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A Special Case: Planning for the Holiday Season

Most PMs miss this: the special case of deliberately planning for the chaos that surrounds the holiday season. In the United States, that season starts around mid-November and runs through the first half of January, but the concepts discussed here are really holiday-agnostic, so they should apply to whatever holiday season you have to deal with. The critical thing, regardless of the holiday, is to deliberately plan for its challenges.

The Dead Zone

If you ask me, there’s only one kind of project work that should go on during the last two weeks of December and the first week of January… the extremely ...

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