PROJECT MANAGEMENT IN THE INFORMATION AGE
Project management has traditionally been carried out in the construction, architecture, and engineering professions, where there has been a need to get a firm handle on large, complex undertakings. Most of the tools used in project management evolved in an environment where men and women build things—and fairly large things at that.
In the past two or three decades, we have been dramatically propelled into an age where people are working less with tangible things and more with intangible information. This is reflected in statistics that show that some four-fifths of the American working population is engaged in service sector jobs, many of which involve the manipulation of information (U.S. Bureau of ...
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