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Managing People, 2nd Edition by Andrew Thompson, Michael Riley

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13  Appraisal

Everyone wants to know how they are getting on — it's natural. Therefore, feedback becomes part of the interaction between the subordinate and the superior. Knowing ‘where you stand’ and ‘if you are on the right lines’ are part of everyday work and, as such, informal appraisal is continuous and part of daily life. That an organization would want to turn this process into a formal system is quite rational. Each part might be ‘on the right lines’ but is the whole? An appraisal system attempts to ensure some continuity of purpose by checking the validity of individual goals in terms of organization goals.

However, everyone not only wants to know how they are getting on, but to know this in relation to others. Again, perfectly natural, ...

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