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Managing Operations by Alan Hart, Bob Johnson

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8Continuousimprovement

OBJECTIVES OF CONTINUOUS IMPROVEMENT

On an individual level, the search for continuous improvement appears to be part of our genetic conditioning. Just as fish developed legs and lungs in order to improve their chances of survival by moving onto the land, so today we seek to improve our personal situations by:

Imagegaining more qualifications

Imagemoving into a bigger house

Imagemaking more friends

achieving promotion

boosting our reputations ...

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