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Managing Operations by Alan Hart, Bob Johnson

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2The organizationalcontext

Increasingly, the trend in organizational design today is towards smaller, more autonomous business units. Evidence for this trend takes several forms:

Imagereplacement of traditional hierarchies, with all decisions taken at the centre, by decentralization of decision-making

Imagethe incorporation of support services (like finance and personnel) into the activities of business units

Imagethe fragmentation of multiple product-lines into ...

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