Chapter 8

Supercharging Your Feedback Loop … Gold Stars Abound!

IN THIS CHAPTER

check Delivering feedback in an instant age

check Revising your review strategy

check Managing feedback up and down the ladder

check Troubleshooting the most common feedback challenges

No matter your level of leadership, if you’re not able to deliver meaningful and constructive feedback to your employees, you’re simply not doing your job. Deft delivery of feedback is arguably among the top most important managerial skills to have. It’s how you refine your employees, giving them the input they need to accomplish their goals and meet the organization’s expectations. Without a proper feedback loop, you’re at risk of company stagnation and employee disengagement. At its worst, infrequent feedback or poor delivery can lead to employees running for the exit sign. At its best, a manager who can curate feedback for employees is grooming skills, improving morale, positively affecting the bottom line, and building a pipeline of next-generation talent.

Back in the day, feedback was boiled down to a “no news is good news” mantra, and an annual ...

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