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Managing Millennials For Dummies

Book Description

Everything you need to harness Millennial potential

Managing Millennials For Dummies is the field guide to people-management in the modern workplace. Packed with insight, advice, personal anecdotes, and practical guidance, this book shows you how to manage your Millennial workers and teach them how to manage themselves. You'll learn just what makes them tick—they're definitely not the workers of yesteryear—and how to uncover the deeply inspirational talent they have hiding not far below the surface. Best practices and proven strategies from Google, Netflix, LinkedIn, and other top employers provide real-world models for effective management, and new research on first-wave versus second-wave Millennials helps you parse the difference between your new hires and more experienced workers. You'll learn why flex time, social media, dress code, and organizational structure are shifting, and answer the all-important question: why won't they use the phone?

Millennials are the product of a different time, with different values, different motivations, and different wants—and in the U.S., they now make up the majority of the workforce. This book shows you how to bring out their best and discover just how much they're really capable of.

  • Learn how Millennials are changing the way work gets done
  • Understand new motivations, attitudes, values, and drive
  • Recruit, motivate, engage, and retain incredible emerging talent
  • Discover the keys to optimal Millennial management

The pop culture narrative would have us believe that Millennials are entitled, lazy, spoiled brats—but the that couldn't be further from the truth. They are the generation of change: highly adaptive, bright, and quick to take on a challenge. Like any generation of workers, performance lies in management—if you're not getting what you need from your Millennials, it's time to learn how to lead them the way they need to be led. Managing Millennials For Dummies is your handbook for allowing them to exceed your expectations. 

Table of Contents

    1. Cover
    2. Introduction
      1. About This Book
      2. Foolish Assumptions
      3. Conventions Used in This Book
      4. Icons Used in This Book
      5. Beyond the Book
      6. Where to Go from Here
    3. Part 1: Getting Started with Managing Millennials
      1. Chapter 1: Confronting the Millennial Management Challenge
        1. Pinpointing Millennials on the Generational Timeline
        2. Spotting the Coming Sea of Change in the Workforce
        3. Getting Grounded in Millennials 101
        4. Identifying and Navigating Generational Clash Points
        5. Discovering What Managers Love About Their Millennials
        6. Paving the Path to the Workforce of the Future
      2. Chapter 2: Harnessing Generational Theory to Guide Your Management Practice
        1. Wrapping Your Brain around the Generations Topic
        2. Overcoming the “Yea, Buts…”
        3. Using Generational Theory to Build a Better Workplace
      3. Chapter 3: Breaking into the Millennial Mind
        1. Viewing Millennials as Whole Beings
        2. Why You Are Who You Are: Taking a Look at the Formative Years
        3. Checking Out the Messages that Mold Millennials
        4. Exploring Millennial Values
        5. Breaking the Mold: Rejecting Millennial Stereotypes
      4. Chapter 4: Discovering How Millennials Differ from Boomers and Gen Xers
        1. Breaking into the Baby Boomer Mind
        2. Breaking into the Gen X Mind
        3. Comparing Traits and Values Across Generations
      5. Chapter 5: Managing through Your Generational Lens
        1. The Parent Trap: What Happens When Boomers Manage Millennials
        2. The Annoying Little Sibling: Why Xers Struggle to Manage Millennials
        3. The Twin: Why Millennials Managing Millennials Is Not All Smooth Sailing
    4. Part 2: Navigating Potential Clash Points
      1. Chapter 6: Adapting to Changes in Organizational Structure … The World Is Flat
        1. Transitioning from Hierarchy to Network
        2. Looking at Transparency in a Networked Structure
        3. Using Your Adapted Organizational Structure to Recruit, Retain, and Engage
        4. Dealing with Special Circumstances
      2. Chapter 7: Encouraging and Facilitating Collaboration — Go Team!
        1. Shifting Your Perspective on Collaboration
        2. Reconciling Differences: Independent Xers versus Collaborative Millennials
        3. Onboarding Millennials
        4. Training Millennials
        5. Mentoring Millennials and Vice Versa
        6. Building a Collaborative Infrastructure
      3. Chapter 8: Supercharging Your Feedback Loop … Gold Stars Abound!
        1. Giving Feedback in the Instantaneous Age
        2. Rethinking the Review Session
        3. Realizing that Feedback Is a Two-Way Street
        4. Acting More Like a Coach Than a Boss
        5. Common Feedback Troubleshooting
      4. Chapter 9: Motivating Millennials — Generation “Why?”
        1. Managing for Meaning
        2. Compensating the Noncompensation Generation
        3. Rewarding Millennials
      5. Chapter 10: Dropping Workplace Formalities: Let’s Be Friends
        1. Distinguishing Between Formality at Work and Work Ethic
        2. Drawing the Fine Line Between Manager and Friend
        3. Channeling Your Inner Emily Post: Communication Etiquette
    5. Part 3: Accommodating Individual Differences Among the Millennial Masses
      1. Chapter 11: Managing Millennials ’Round the World
        1. Viewing Generational Theory through a Global Lens
        2. Looking at Global Millennials’ Uniting Trends and Key Differentiators
        3. Tapping into the Power of Generational Theory Around the Globe
      2. Chapter 12: Adapting Your Management Style to Different Millennial Personas
        1. Coping with the Needy Millennial
        2. Hangin’ in There with the Hipster Millennial
        3. Finding a Way to Deal with the Hidden Millennial
        4. Dealing with Denial in the “I’m-Not-a-Millennial” Millennial
        5. Preventing the Demise of the Millennial Martyr
      3. Chapter 13: Making Adjustments for Ages and Life Stages
        1. Meeting Cusper, the Friendly Ghost
        2. Introducing the Xer/Millennial: The Oregon Trail Generation
        3. Getting a Glimpse of the Millennial/Gen Edger: The Snapchat Generation
        4. Modifying Your Style for Old Millennials versus Young Millennials
        5. Meeting Millennial Parents
        6. DINKs: Motivating the Dual Income No Kids Subset
      4. Chapter 14: Tailoring Your Millennial Management Style to Different Work Settings
        1. Managing in Silicon Valley versus Wall Street
        2. Adjusting for Blue Collar versus White Collar
        3. Adjusting Your Style in the Arts versus the Sciences
    6. Part 4: Gearing Up for the Coming Changes
      1. Chapter 15: Paving the Way for Millennial Leadership
        1. Grooming the Leaders to Be
        2. Bringing Out the Best Millennial Leadership Skills
        3. Preparing Millennials to Manage Up
        4. Getting Millennials Ready to Manage Across and Down
      2. Chapter 16: Preparing for the Next Generation in the Workplace: Gen Edge
        1. Warning: This Generation Is Still in the Works
        2. Decoding What Gen Edge Events and Conditions Will Mean for Managers
        3. Adapting Your Management Style to Accommodate Gen Edge Traits
        4. Getting in Their Heads and Hearts: Gen Edge Values
        5. Getting a Jump on Creating a Workplace that Works for Gen Edge
        6. Predicting the Future: Potential Gen Edge Clash Points
      3. Chapter 17: Forecasting the Great Unknown
        1. Using History to Predict the Future
        2. Keeping Watch on Technology, Economy, and Trends
        3. What We Know We Don’t Know
    7. Part 5: The Part of Tens
      1. Chapter 18: Ten Things that Motivate Millennials Other than Money
        1. Providing Exposure to Other People in the Organization
        2. Giving a Good Old-Fashioned Thank-You
        3. Tossing Out Tailored Treats
        4. Having Fun with Co-Workers (Yes, That Means with You Too)
        5. Showing a Path to Promotion
        6. Giving More Responsibility
        7. Utilizing Half-Day Fridays or Part-Time Tuesdays
        8. Allocating Time for Passion Projects
        9. Dressing Down the Dress Code
        10. Offering Up Team Wins
      2. Chapter 19: Ten Millennial Strengths to Capitalize On
        1. Taking Advantage of Tech-Innate
        2. Tuning in to Team-Focused
        3. Motivating by Meaning
        4. Embracing Diversity
        5. Urging an Eagerness to Help
        6. Capturing Innovation
        7. Staying Networked
        8. Recognizing a Fear of Failure
        9. Showing Informality at Work
        10. Being Ready for Fun
      3. Chapter 20: Ten Millennial Stereotypes that Are Misinterpreted
        1. Hating Face-to-Face Communication
        2. Having the Attention Span of a Goldfish
        3. Operating with No Work Ethic
        4. Wanting to Have Fun All Day
        5. Refusing to Do Work that Is “Beneath Them”
        6. Being Young and Inexperienced
        7. Fearing Going Solo
        8. Thinking They’re All the Same
        9. Having No Ambition
        10. Relying on Mom and Dad for Everything
      4. Chapter 21: Ten Tips on How to Become the #BestBossEver
        1. Asking Them Questions — All the Time
        2. Learning to Like Them, Genuinely
        3. Individualizing Your Approach with Each Millennial
        4. Giving Them an “A” for Effort (Even if the Results Are More Like a B+)
        5. Challenging Them to Do More
        6. Sharing Yourself with Them (Yes, This Means Beyond Your Work-Self)
        7. Giving Some Good Ol’ Tough Love
        8. Making Sure You Don’t Let Them Down
        9. Setting Clear, Structured Expectations
        10. Inviting Their Input
    8. About the Authors
    9. Advertisement Page
    10. Connect with Dummies
    11. End User License Agreement